AI News

Gartner Identifies Three Top Priorities for Customer Service and Support Leaders in 2024 By addressing common questions and providing instant solutions, chatbots streamline the support process. Besides improving customer experience, it also alleviates the workload on customer service teams, enabling them to focus on more complex issues. The interactive nature of enterprise chatbots makes them […]

ChatGPT users can now invoke GPTs directly in chats The first partner, Be My Eyes, uses GPT-4 to assist the visually challenged by converting images to text. You can provide GPT-4 with a link to any Wikipedia page and ask follow-up questions based on it. This is invaluable for niche topics that ChatGPT likely doesn’t

Enterprise chatbots: Why and how to use them for support I have working with the Yellow.AI Team for quite a while now as we continue building and bettering the Chat Bot for our purposes. Every meeting has been very productive, all questions are answered, and the team is very easy to work with. My suggestions